Serving some of the area's most prestigious medical facilities means R4 Services is uniquely qualified to provide specialized service and support to the healthcare information management community. Trust us to expertly manage your medical records in Chicago including hardcopy patient files, EEG, EKG, microfilm/microfiche, x-ray film, and magnetic media. You can count on us to do so with an unsurpassed understanding of medical records methodologies, HIPAA compliance and related privacy concerns.
We know that the healthcare industry is heavily regulated and filled with legal complications. When it comes to storing and destroying documents securely, healthcare professionals often feel as if they're walking on eggshells, just waiting for the next compliance lawsuit to hit. They have to maintain patient confidentiality and rigid retention schedules for their data. People’s lives hang in the balance, so disorganization is not an option. Accessing patient records securely and efficiently is only achievable with the assistance of dependable document management professionals like R4 Services.
Our records storage facility will keep your sensitive information secure and centralized, ready for immediate, 24-hour access. Protecting your patients' identities and keeping your organization out of hot water is priority number one. All of our storage and destruction methods are completely HIPAA compliant.
R4 Services has worked with Adventist/Amita Medical Centers since October of 2004. Throughout those years R4 Services has provided storage and services, this has included several pack up of files as well as the most recent detailed below.
An Adventist Medical Center location recently contacted R4, was expanding they approached R4 for a time sensitive pack up in their subbasement record center. Twenty existing rolling file cabinets housed over 10,000 medical charts all needed to be removed, packed and indexed with range of contents. R4 Services dedicated a team of experts to coordinate and complete the removal for approximately 1,700 linear feet of patient files. Even with challenging circumstances, R4 completed the project in 5 working days. Boxes were quickly and efficiently transported to R4 Services record center for storage. The project was completed in less days and under budget of the original estimate.
Due to the efficiency and organization in which R4 completed the first pack up, the hospital surveyed the remaining rolling cabinets. Within three days, R4 was asked to return to complete the entire file room. R4 packed an additional 1,700 linear feet of files with in 3 1/2 days transporting the fully indexed boxes to our warehouse for storage.
-Mona Patel, Director of Finance AHH/ALMH & Regional Director of Charge Services, Adventist Hinsdale Hospital
R4 puts the customer first every time. They never say no to an opportunity or a new project. The turnaround and follow through are professional and always top notch.
Doug Daudell, University of Chicago Medical Center