With document scanning and imaging, you can turn your paper documents into electronic files that you can access from anywhere at any time. Your company can benefit from document scanning and imaging services in many ways.
Once your documents are scanned and available online, you don't have to worry about tracking down an individual file that another employee may have in their office. An imaged document will always be available through web access, and you can quickly search via keywords to locate it. After you have found your file, you can immediately share it with others via email or fax.
Annotating a Document
Even though a document may no longer be active, there may be items you want to highlight when you share the file with a colleague. You can add notes, reminders, or flags to a document, and print it with these annotations.
A paper file has the risk of being lost, destroyed, or stolen. But when your documents are stored online, they are safe behind password-protected software. And at R4, our files are backed up each night and monitored 24/7 through a staffed Network Operations Center.
Instant Access to Your Documents Results in Better Customer Service
With files stored online, you can instantly retrieve a document when you are on a phone call with a customer. This ability to respond to your clients quickly and efficiently is sure to create a positive impression and make an impact on your customer service.