Once you've located a document you need physical access to, it may have to travel through several sets of hands. At R4, we use unique bar code labels and the latest in scanning technology to ensure your records are accounted for at each point of movement. So when a document moves, you know when it moved, where it moved to, and who was involved.
Undergoing a regulatory audit can be a stressful situation, but it doesn't have to be time-consuming. If you have a strong document storage system in place, you can quickly and efficiently retrieve the necessary documentation for your audit, leaving you more time to focus on your core business needs.
Sure, you know your interactions with clients inside and out, but the human brain can only hold so much information. When it's time to make a crucial business decision, do you want to rely on your memory, or documented evidence? Having quick and efficient access to your records ensures that you can recall important information and are making decisions based on facts, not recollection.
Your customers trust you with valuable personal or business information, and you need to prove to them that you have the proper support system in place to honor that trust. They want to know that if they need to access an old medical record, you will be able to fulfill that need. Or if they need the details of a legal interaction, the information will be comprehensive and provided swiftly. When your customers see how much you value their paperwork and important information, they will know you are serious about handling their business.