Get to Know the R4 Services Team

Executive Team

The R4 Executive Team is actively involved in all service and operational areas of the business. This daily involvement results in a true culture of collaboration and partnership with the R4 employees and extends to clients. Should you have a comment, concern or request, the Executive Team is available and ready to assist.

President Trisha Rooney Alden and Destruction Services Manager Sean
Rooney lead an all-star Executive Team.

Customer Service Center

The R4 Customer Service Center manages day-to-day client requests, schedules deliveries and processes orders. If your company has not signed onto our interactive website www.InfoKeeper.com for document tracking, please contact one of our Customer Service Center Representatives today.

Left to right: Toni Sims, Greg Smitas,
Janet Strong, Mike Kelly, Mike Eccleston

Client Solutions

When our clients are faced with records storage and management challenges, the R4 Client Solutions team is on-hand to deliver a solution. We can provide customized solutions to address your specific needs and requirements. Contact us today for a proposal or further information.

Karen Rugai Moran (left) and Anne Link Stern

Destruction Services in Chicago

When it's time to shred those sensitive documents and information, R4's Destruction Services team will ensure the task is completed confidentially and quickly. Upon completion, you'll receive a Certificate of Destruction. Please contact Sean Rooney for a tour of our destruction services facility or for more information.

Left to right: Elliot Bemley, Mike Hobin, Sean Rooney

Records Center

Our valued Records Center team manages activities within our records storage and Chicago record management facility. Retrievals, returns, and pulling boxes for indexing or destruction - they ensure every box is scanned at each point of movement, guaranteeing precise location and quick access when requested. Please contact us for a tour of our records center or for more information.

Miguel Campos (left) and Juan Garduno

Vault Services

The R4 Vault Services team manages storage and services for all types of media and highly sensitive materials. From computer tapes and x-rays to archival documents and video-audio recordings, you're assured cost-effective protection and management of your organization's information assets. Contact Mike Kelly for a tour of our vault or further information.

Left to right: Mike Hobin, Mike Kelly, Leslie Robinson

Drivers

R4's Drivers are the best in the industry, providing our clients with friendly service and quick delivery and pickup. Clients enjoy flexible delivery options as well with R4's standard same-day delivery service, 2-hour rush delivery, after-hour and weekend emergency delivery services. Need boxes? Ask your R4 Driver to deliver our new custom designed R4 boxes to your office.

Left to right: Angel Davila, Ramon Arevalos, Maurice Mayes, Raul Barajas, Ramiro Barajas, Humberto Santillan

Indexing Services

Let our knowledgeable staff solve your indexing issues. Our Detailed Indexing Services team can provide a listing of every file in your office. Call today for more information on this valuable service.

Left to right: Tamika Sutton, Jennifer Holmes, Mike Eccleston

Special Projects

As an extension of our clients' staff, we welcome the challenge to provide a wide variety of special project services. We believe each client is unique and we meet their respective needs with innovation and flexibility.

Rickey Hall (left) and Rick Hernandez

Maintenance

Keeping our facilities in tip-top shape is the task appointed to our Maintenance Services team. They ensure our operation is running safely and efficiently at all times, providing a secure environment for our staff and our clients' records and information assets.

Estaban Garcia (left) and Pawel Jankowski

Administration

R4's behind-the-scene Administration team is second to none, executing purchasing, accounts receivables and accounting with seamless efficiency and ease.

Nancee Bilthius (left) and Connie Lach