"After 10 years of storing our boxes with R4 Services, we still find that not only are they 'Reliable', 'Responsive', 'Resourceful', and 'Reasonable' but also flexible in their everyday dealings with our company. It has been a pleasure working with the R4 Team and we look forward to many more years of working with them."

Nancy McConnell
Mayer, Brown, Rowe & Maw

The R4 Mission

Taking individual pride in his/her ability and friendliness, all R4 employees are dedicated to taking reliable, resourceful, responsive and reasonable actions in providing each and every client with the highest quality service in the Information Management industry.

To accomplish this, we rely on 4 key Service Mission Qualities:

Reliable

"Say what you do and do what you say." That's how we operate. When R4 Services develops your records management plan, count on us to follow it. When we say rush retrieval and delivery, you can count on it in two hours - set your watch.

Resourceful

R4 Services has the experience, knowledge and capabilities:

to employ the latest technology for the most efficient records management.
to provide innovative thinking for customized solutions.
to control your costs without sacrificing service.

Responsive

R4 Services is available 24 hours a day, 365 days a year. Access to your account information and records is available immediately via the web. Orders for deliveries and pick-ups can be phoned-in, faxed in, emailed or requested via the web as well.

Reasonable

We think it is reasonable to expect:

Pricing that works within your budget.
Flexible programs that meet your needs.
High-quality service and customer satisfaction.